My order number was *************** shipped on the ********** till now I have not recei...

GetHuman1686381's customer service issue with Aliexpress Service from December 2018

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The issue in GetHuman1686381's own words
My order number was *************** shipped on the ********** till now I have not received my order.I contact the buyer and he told me to contact DHL that my order is with them and that I need to pay custom duty charge and I don't contact them They will destroy the goods.*I went to all the DHL until I got the reason for the delay**-DHL in Speke said I needed to contact shipper and tell him that the value price for the item is incorrect and that the shipper should contact DHL CUSTOMER SERVICE ON *********** and if not * the item will be returned back to the shipper. I am first time buyer and I have been through a lot going up and down everywhere just to collect my order. It was not delivered to my house neither do I failed to pay for custom duty charge.There is no reason for all these suffering and undue unress*I have been going through to get my order.*Please help me to get in contact with the shipper to mske sure he sort all this problem as quickly as possible.I have sent an email to him **hrs ago but no response from him till now.*Thanks* Julianna Shomefun
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Aliexpress Service

Customer service issue
Reported by GetHuman1686381
Dec 4th, 2018 - 2 mons ago
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GetHuman1686381 started working on this issue
Dec 4th, 2018 10:43am