I went on aliexpress early, early this morning. Somehow the sight purchased everything...

GetHuman-jpimente's customer service issue with Aliexpress Service from October 2018

5 views | 5527 similar | 0 following
Help with my Aliexpress Service issue
First: share to improve GetHuman-jpimente's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jpimente's next move: try the Aliexpress Service help center.
Aliexpress Service doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-jpimente will want to follow the link below to head to their help center. We will check on GetHuman-jpimente later to make sure it's all set or try to help escalate.
The issue in GetHuman-jpimente's own words
I went on aliexpress early, early this morning. Somehow the sight purchased everything twice* major emergency. I used my mother’s card for this and I would wish for all my purchases be canceled due to website error.**I say thank you but I also tried my best to cancel everything on my own as I did **I just hope the funds go back on my mothers credit card**How long does this process take?... can you clear my existing account or especially view it!!*****Please help, I’m low on funds, new to the site... and this site doesn’t work as best as other yet I could truly truly use help **I canceled everything I could. Looking for confirmation, that the funds will return to the account if they were rightfully canceled or if they can**Thank you, please let me know about credit card refund.. and if I canceled the orders myself properly **Thank you***Jason

GetHuman-jpimente did not yet indicate what Aliexpress Service should do to make this right.

How GetHuman-jpimente fixed the problem

We are waiting for GetHuman-jpimente to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Aliexpress Service's attention and get better help faster. Tap below to get started.
Having Aliexpress Service issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jpimente fixes it.
This email address isn't valid

Aliexpress Service

Customer service issue
Reported by GetHuman-jpimente
Oct 17th, 2018 - 4 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 5527 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information


GetHuman-jpimente started working on this issue
Oct 17th, 2018 11:04am

Moving? Set Up Services in 1 Call

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies