Hello, yesterday on Aliexpress e.commerce platform I placed the order number...

GetHuman5962797's customer service issue with Alibaba from April 2021

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Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5962797's own words
Hello, yesterday on Aliexpress e.commerce platform I placed the order number *******************************. To date, I have not received any confirmation of the order and I cannot even find it in the order list of my account. Probably, by mistake, I must have placed the order with another account of which, however, I do not remember either the username or the password. I tried to retrieve this data through the order number but without success. Could I first have the order confirmation and also the details of my account used to issue the order ..?*Thank you.

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Alibaba

Customer service issue
Reported by GetHuman5962797
Apr 15th, 2021 - 3 months ago
Not resolved
Seen by 9 customers so far
Similar issue to 571 others
0 customers following this

Timeline

GetHuman5962797 started working on this issue
Apr 15th 9:39am
GetHuman5962797 indicated the issue is not fixed yet.
Apr 16th 6:59am

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