i ordered laptop at Great Asia around ***pcs on different batches, but most of the item...

GetHuman-jinnofra's Complaint issue with Alibaba from March 2021

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The issue in GetHuman-jinnofra's own words
i ordered laptop at Great Asia around ***pcs on different batches, but most of the items have issues on OS and hardware, now i need the parts for the defected unit but until now they dont want to send the parts. They wanted me to send the unit, but its hard because of the battery restrictions in China. I really need the parts because they are so many customer waiting for the unit to be repaired. They also wanted me to pay for the parts which is totally wrong because its under warranty that we aggreed. Please help me beacuse im in big trouble for those customer waiting for the unit to be repair. *Thank you in advance

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Alibaba

Complaint issue
Reported by GetHuman-jinnofra
Mar 12th, 2021 - 5 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 524 others
0 customers following this

Timeline

GetHuman-jinnofra started working on this issue
Mar 12th 3:33am

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