Alibaba prioritizes the security of its users, ensuring that user information isn't compromised. If you're experiencing issues, it could be that Alibaba's system has detected unusual activity related to your phone number. To resolve this, confirm that you've entered the correct details. Try refreshing the page or, if in a mobile application, restart the app. Make sure you're not using a VPN or proxy, which can sometimes trigger security alerts. If this doesn't work, you might need to use a different phone number. Please note that it's important for us to maintain security; we appreciate your understanding.
Asked Apr 19, 2024 8:08 AM