I have ordered a flatbed printer from Shenzhen Multi Technology Co. order number...

GetHuman-edinabal's customer service issue with Alibaba from December 2018

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The issue in GetHuman-edinabal's own words
I have ordered a flatbed printer from Shenzhen Multi Technology Co. order number **************, and the printer is not working. I have contacted the company for help several times and for the last * weeks they are ignoring me, not responding to my emails, messages, not even my calls. It was an expensive product, over **** dollars and it is disgraceful that a company treats a customer like this. selling faulty product for a high price and disappear. I would like to return the printer with full refund and company needs to be removed from alibaba website so other customers will not be caught. *thank you *Edina Bali******@***.com
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Alibaba

Customer service issue
Reported by GetHuman-edinabal
Dec 4th, 2018 - 2 mons ago
I have an issue with Alibaba too
Fixed
Seen by 5 customers so far
Similar issue to 139 others
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Timeline
GetHuman-edinabal started working on this issue
Dec 4th, 2018 1:09pm
GetHuman-edinabal indicated the issue is not fixed yet.
Dec 4th, 2018 1:14pm
GetHuman-edinabal indicated the issue is not fixed yet.
Dec 5th, 2018 1:29pm