My order I'd *****************Date order was placed and paid for ********** time order...
GetHuman-vdeak's Track a Package issue with AliExpress from June 2020
Help with my AliExpress issue
First: share to improve GetHuman-vdeak's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-vdeak's own words
My order I'd *****************Date order was placed and paid for ********** time order placed **:***I tracked my order from china to Heathrow customs, itcwas released by customs and ends up at Birkenhead D.O then the traking tells me my order has been delivered.*Odd I'm thinking, I'm disabled and rarely get out of the house and I have not been out in the last * months due to Corona virus.*I contact the seller and he informs me wrong tracking number I want $** moor from you and I'll send your order with new tracking number if you agree, if you dont you can open a dispute.*Why did he do this I ask, he sells at an advertised price with free postage to u.k. buyers then sends out fake tracking numbers and demands moor money from the buyers, it's clear to any reasonable person that this seller is being dishonest in the way that he tells on your website!.*He could have just been honest but no he holds customers orders to ransome, please could you make sure that I receive mynorder quickly and stop this seller from doing this to other customers because this sort of trading by your sellers is only going to give your company a bad reputation and it will eventually have a bad effect on your reputation.*I look forward to your reply.*Victor (Gold member)
GetHuman-vdeak did not yet indicate what AliExpress should do to make this right.
I have an issue with AliExpress too
How GetHuman-vdeak fixed the problem
We are waiting for GetHuman-vdeak to fix the problem and share the solution with the rest of us customers.
Please help with my AliExpress issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common AliExpress customer problems.