Hello, i open a dispute by aliexpress and accept AliExpress' Judgment Return goods & re...

GetHuman4915001's customer service issue with AliExpress from June 2020

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The issue in GetHuman4915001's own words
Hello, i open a dispute by aliexpress and accept AliExpress' Judgment Return goods & refund, i send parcel back to seller, the seller have to inform aliexpress that package has arrived but he said i have to wait because this dispute was handled by Aliexpress and he not let know Aliexpress has already arrived back. Why i have to wait more ** days if he have already her package back. This stupind thing is, that the Logistics info: "Sorry, there is no logistics info for this logistics number". is wrong bec i send the parcel over WWW.DHL.de germany and i add wrong on Aliexpress side with WWW.DHL.com but the tracking number CA*********DE is correct. what can i do ? this live chat on aliexpress was not helpful and i cant change more this Logistics info!

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Customer service issue
Reported by GetHuman4915001
Jun 5th, 2020 - a year ago
Not resolved
Seen by 39 customers so far
Similar issue to 19649 others
0 customers following this


GetHuman4915001 started working on this issue
Jun 5th, 2020 11:58am