hello I received a radio and I was not satisfied I had agreed with the seller and he se...

hello I received a radio and I was not satisfied I had agreed with the seller and he sent me the radio he milan on the same street he has the house and the shop gave me the house number without the courier for * times recipient absent and brought it into storage and I said you have to go to the post office and I asked him why you gave me the house number and not the shop but he did not answer me and he also blocked me on the aliexpress chat I saw so and I opened the dispute where aliexpress it gave me * days to ship with free label because in my order there was a free return in the messages he said give me paypal email that will refund the * euro of shipping but I have not seen anything today I finished the * days and aliexpress has closed the dispute in favor of the seller and today he also went to the post to collect the radio paid *** euros from ** the collection was available at the post office today ********** and I went to pick it up and I have no radio and not even my money *** * * euro I spoke to an operator and he told me that he made an appeal for me and I have to wait * to * days. He put in the evidence that I sent the radio and he wasn't going to pick up. Do you think aliexpress will help me? sorry but I translated