I placed an order on aliexpress yesterday for a wig which was £***.** I did not recieve...

GetHuman-tajahdav's Missing Order issue with AliExpress from December 2019

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The issue in GetHuman-tajahdav's own words
I placed an order on aliexpress yesterday for a wig which was £***.** I did not recieve and order confirmation and the order is not in my order history. I contacted the seller I ordered the hair from and they said the order does not exist, but the money has left my account and been paid to aliexpress which I have proof to confirm. I am really confused and irritated at this point and just want my money back to be completely honest I contacted my bank who told me to contact aliexpress but there is no way of direct contact??

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AliExpress

Missing Order issue
Reported by GetHuman-tajahdav
Dec 12th, 2019 - a year ago
Not resolved
Seen by 10 customers so far
Similar issue to 14626 others
0 customers following this

Timeline

GetHuman-tajahdav started working on this issue
Dec 12th, 2019 12:01pm
GetHuman-tajahdav indicated the issue is not fixed yet.
Dec 12th, 2019 4:47pm