I have reserved an apartment in Paris ******-****** through Airbnb, Reservation Code HM...

GetHuman874546's customer service issue with AirBnB from February 2019

Help with my AirBnB issue
The issue in GetHuman874546's own words
I have reserved an apartment in Paris ******-****** through Airbnb, Reservation Code HMW**ANXQ*. I have been reading about the recent crack-down by the City of Paris on rental properties without the ** digit registration number. I am unable to find the registration number on the listing or reservation confirmation. How do I obtain that number? If for some reason this property becomes unavailable for our rental period, how will we know that and how do I obtain a refund? Thank you.

GetHuman874546 did not yet indicate what AirBnB should do to make this right.

How GetHuman874546 fixed the problem
*. I would like Airbnb to obtain the ** digit registration number from the owner for the rental property and provide that to me. **.If there is no registration number, how do we know if this property will still be available when we arrive?**. How do we obtain a refund if this property is not available?
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Customer service issue
Reported by GetHuman874546
Feb 12th, 2019 - 4 years ago
GetHuman874546 shared how to fix
Seen by 23 customers so far
Similar issue to 6122 others
0 customers following this
Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth


GetHuman874546 started working on this issue
Feb 12th, 2019 7:21pm
GetHuman874546 confirmed the issue is fixed. Hooray!
Feb 12th, 2019 7:46pm
GetHuman874546 shared this issue with others over email
Feb 12th, 2019 8:11pm
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