I cannot access my account. It says is being evaluated and someone will contact me. Me...

GetHuman632491's Account Help issue with AirBnB from April 2018

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I cannot access my account. It says is being evaluated and someone will contact me. Meanwhile I received a cancellation of my reservation and I already have paid *,*** dollars. *I am also a post and I want to know what will happen with those reservations?
I trust that AirBnB will make this right and come up with a resolution that is fair.
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AirBnB

Account Help issue
Reported by GetHuman632491
Apr 26th, 2018 - 3 mons ago
I have an issue with AirBnB too
Fixed
Seen by 8 customers so far
Similar issue to 2422 others
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Items needed
Booking reference
Billing address
Email address on the account
Account phone number
Payout method (If card or bank account
please include the last 4 digits)
Date of birth
Timeline
GetHuman632491 started working on this issue
Apr 26th 9:11pm
GetHuman632491 shared this issue with followers on Twitter
Apr 26th 9:11pm
GetHuman632491 indicated the issue is not fixed yet.
Apr 26th 11:07pm
GetHuman632491 indicated the issue is not fixed yet.
Apr 27th 3:26am
GetHuman632491 confirmed the issue is fixed. Hooray!
Apr 28th 3:28am