I used an atm account, and i hhave booked two flights in same plane at the same time...

GetHuman-norviejo's customer service issue with AirAsia from July 2018

Help with my AirAsia issue
The issue in GetHuman-norviejo's own words
I used an atm account, and i hhave booked two flights in same plane at the same time, i want to cancel and get refund.
GetHuman-norviejo did not yet indicate what AirAsia should do to make this right.
I have an issue with AirAsia too
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AirAsia

Customer service issue
Reported by GetHuman-norviejo
Jul 20th, 2018 - 5 mons ago
I have an issue with AirAsia too
Fixed
Seen by 4 customers so far
Similar issue to 58 others
0 customers following this
Items needed
Name on the ticket
Booking reference
Billing address
Email address on the account
Frequent Flyer number (if applicable)
Timeline
GetHuman-norviejo started working on this issue
Jul 20th 2:10am
GetHuman-norviejo indicated the issue is not fixed yet.
Jul 20th 3:52am
GetHuman-norviejo indicated the issue is not fixed yet.
Jul 20th 3:59am
GetHuman-norviejo indicated the issue is not fixed yet.
Jul 21st 1:14pm