Dear Sir*Madam*i travel by Air Canada on *th Feb ****, from Toronto to West Palm Beach...
GetHuman-ilashah's customer service issue with Air Canada from February 2019
Help with my Air Canada issue
Try having Air Canada call you again?
Always use the GetHuman Phone tocall Air Canada. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-ilashah's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-ilashah's own words
Dear Sir*Madam*i travel by Air Canada on *th Feb ****, from Toronto to West Palm Beach.*I only had Carry on reg size, same carry on i have travel via AC AA and united, no issue. *At the air port she said i have to pay *i had huge beach towel and my running shoes in the carry on may be that is why it was little very little expand. i had no other thing than a small purse and my lap top.*i asked her i can take that out but she said i have to pay. total weight was **-** kg. *i was on my wheel chair, my left arm and shoulder was hurting that is why i put towel and shoes in there and there was much room in my carry on.**i have sent you pictures of my carry on too. *i got a letter from AC, you that i was charged was ok. i am not happy and would like to talk to Manager or some one in charge. *I have sent * more photo yesterday to show you people with same carry on and extra bag as well.*i really want some one to look into this and resolve it.*i can be reached at ***-***-****.*My husband is also travelling by AC on **st Feb. and we both are traveling back on **th by AC back to Toronto.*i do not want same problem again.*Please refund my **.** dollars.*i would like to talk to higher Authority and would like to explain them.**thanks *Mrs. Shah.* CAS-*******- My case number.
GetHuman-ilashah did not yet indicate what Air Canada should do to make this right.
I have an issue with Air Canada too
How GetHuman-ilashah fixed the problem
We are waiting for GetHuman-ilashah to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.