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Before contacting them, items GetHuman-davecri may need:
Name on booking, 6 Character booking reference, and Email address used for booking
Top Tip from another customer
If you've travelled on multiple airlines, the airline that takes you to your destination is always responsible for retrieving your bag, even if you departed on a different airline.
The issue in GetHuman-davecri's own words
Our bags were lost somewhere between Portland Oregon and Male, Maldives.*My wife and I are on a trip from the United States to the Maldives. We flew into Delhi India on Air Canada flight AC ** and arrived at *:**AM on February **th. Our next scheduled flight was from Delhi to Bengaluru India on Air India flight ***. Because that was a flight internal to India, we were held up at the airport for not having a travel visa to take that next flight and so we were never able to clear customs and collect our bags in customs. We were instead told we could fly direct from Delhi to Male, which we did on Go Air flight G* **. Our bags never got transferred over to that flight. My belief is that they are still in the customs area.*Our bag tags are Air Canada tags **** AC****** and **** AC******. Can you please help us transfer the bags to the Male airport? Once there, we can arrange for the bags to get to our resort in the Maldives, the Constance Moofushi resort.
GetHuman-davecri did not yet indicate what Air Canada should do to make this right.
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