Is there a customer satisfaction survey being conducted as they are asking for a credit...

GetHuman631614's customer service issue with Air Canada from April 2018

Help with my Air Canada issue
The issue in GetHuman631614's own words
Is there a customer satisfaction survey being conducted as they are asking for a credit card * and is this legitimate?
GetHuman631614 did not yet indicate what Air Canada should do to make this right.
I have an issue with Air Canada too
How GetHuman631614 fixed the problem
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Air Canada

Customer service issue
Reported by GetHuman631614
Apr 26th, 2018 - 5 mons ago
I have an issue with Air Canada too
Not resolved
Seen by 3 customers so far
Similar issue to 813 others
0 customers following this
Items needed
Name on booking
6 Character booking reference
Email address used for booking
Timeline
GetHuman631614 started working on this issue
Apr 26th 5:22pm
GetHuman631614 indicated the issue is not fixed yet.
Apr 26th 6:32pm