we are booked this April *-* to La Carmela under booking *********. but our area in Lag...

GetHuman5870284's customer service issue with Agoda from March 2021

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The issue in GetHuman5870284's own words
cancel my booking and refund ... we are booked this April *-* to La Carmela under booking *********. but our area in Laguna has been place under GCQ..can I cancel*and refund.. or was there such thing as Booking fund..where I can use this in the future booking..
the proclamation of GCQ in Laguna is not in our control that even if we dont agree we have to follow, and postpone again our travel
please ask La Carmela in my behalf to allow me to cancel and refund...or allow me to use my booking for my future travel
have booked already numerous times in Agoda..i cancel only on instances beyond my control *like govt. immediate proclamations such as GCQ
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Agoda

Customer service issue
Reported by GetHuman5870284
Mar 21st, 2021 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 11076 others
0 customers following this

Timeline

GetHuman5870284 started working on this issue
Mar 21st 10:53am

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