Sehr geehrte Damen und Herren,**wir haben *ber Booking basic und Sie als Partner eine B...

GetHuman-hbsvolke's Problem With a Payment issue with Agoda from March 2021

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-hbsvolke's own words
Sehr geehrte Damen und Herren,**wir haben *ber Booking basic und Sie als Partner eine Buchung get*tigt und das Geld an Sie *berwiesen. Wir konnten die Reise aufgrund von Corvid ** nicht antreten. Haben aber das gesamte Geld an Sie *berwiesen. Das Hotel Regency in Florenz hat das Geld von Ihnen nie erhalten, so das wir auch keine Gutschrift bekommen k*nnen.**Es handelt sich um die Reise vom **.**.-**.**.**** in dem benannten Hotel. Buchungsnummer ******************* und Pin Code ******. Bezahlter Preis *.*** Euro.***berwiesen am *.**.**** Visa Card *******************Unsere Frage haben Sie das Geld an das Hotel *berwiesen. Wir ben*tigen bitte Ihre Best*tigung des Transfers. Oder wo ist das Geld angekommen, sonst m*ssen wir unsere Bank beauftragen, das Geld von Ihnen zur*ck zu holen.**Vielen Dank und freundlichen Gr**e *Volker Dank

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Agoda

Problem With a Payment issue
Reported by GetHuman-hbsvolke
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 11120 others
0 customers following this

Timeline

GetHuman-hbsvolke started working on this issue
Mar 19th 6:22pm

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