Dear Agoda, *I am sitting out the property right now. Despite having confirm booking fr...

GetHuman5173805's customer service issue with Agoda from August 2020

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Before contacting them, items GetHuman5173805 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman5173805's own words
Dear Agoda, *I am sitting out the property right now. Despite having confirm booking from your side to me. I have been denied to give a room at the property sight. On contact you: your phone no. ********** is going switched off. At chat, I was asked for booking id and for booking id ********* it say that it is wrong Id. I am feeling that I have been cheated and very disappointing. Then, I have made force to contact you through this mode. I want you to resolve this matter at earliest. I can not remain outside for long.

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Agoda

Customer service issue
Reported by GetHuman5173805
Aug 18th, 2020 - 6 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 17745 others
0 customers following this

Timeline

GetHuman5173805 started working on this issue
Aug 18th, 2020 3:09am
GetHuman5173805 indicated the issue is not fixed yet.
Aug 20th, 2020 12:43pm

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