reservation no **********I contact the hotel for a cancellation or a credit to apply ne...

GetHuman-fernmoqu's customer service issue with Agoda from July 2020

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The issue in GetHuman-fernmoqu's own words
reservation no **********I contact the hotel for a cancellation or a credit to apply next year on ** august to the * sept **** because of covid** this year and because my flight was cancelled in exchange for a credit good for * years but they said that since I reserve with you I have to contact you first. They seem more than happy too try to help me even if it was a no cancellation reservation because of the situation on hand COVID**. Your phone number is not working and I would like to talk with you to settle the problem.**Thank you Fernand

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Agoda

Customer service issue
Reported by GetHuman-fernmoqu
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 19681 others
0 customers following this

Timeline

GetHuman-fernmoqu started working on this issue
Jul 13th 1:30pm
GetHuman-fernmoqu indicated the issue is not fixed yet.
Jul 13th 10:41pm

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