Hi there*Due the Corona Virus pandemic I am not able to travel to Malaysia via Singapor...

GetHuman-mjchu's Refund My Booking issue with Agoda from March 2020

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The issue in GetHuman-mjchu's own words
Hi there*Due the Corona Virus pandemic I am not able to travel to Malaysia via Singapore from Australia for this booking. Booking ID**********Would it be possible for me to cancel and obtain a refund?*Appreciate your understanding and consideration. Aerotel is quite happy to do cancellation with your authorization. Please read their email from below.*Regards*Chu Vun Shing.*Email from Aerotel:**Dear Chu Vun Shing, **We are sorry to hear about your predicament. **Please contact Agoda directly to make your cancellation* we will process the cancellation when we receive the instruction from Agoda.

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Agoda

Refund My Booking issue
Reported by GetHuman-mjchu
Mar 17th, 2020 - 7 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 20296 others
0 customers following this

Timeline

GetHuman-mjchu started working on this issue
Mar 17th 9:22am
GetHuman-mjchu indicated the issue is not fixed yet.
Mar 19th 9:44pm
GetHuman-mjchu indicated the issue is not fixed yet.
Mar 20th 11:01am
GetHuman-mjchu indicated the issue is not fixed yet.
Mar 22nd 10:53pm