Hi Agoda. Im Siti Shahirah. I accidentally made a booking through Agoda phone apps. I t...

GetHuman-sitishah's customer service issue with Agoda from February 2020

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The issue in GetHuman-sitishah's own words
Hi Agoda. Im Siti Shahirah. I accidentally made a booking through Agoda phone apps. I thought there will be another step before proceed to booking. Accidentaly I pressed the button and it showed my booking successfull. And now one more problem is I cancelled the booking in apps because I thought there will be option like refunding my booking. My credit card will be charged or not? Can I really cancel the booking? Its a lot of money to spend. Im very sad now. ID number *********. Please assist me. Urgently need help.

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Agoda

Customer service issue
Reported by GetHuman-sitishah
Feb 24th, 2020 - 9 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 16964 others
0 customers following this

Timeline

GetHuman-sitishah started working on this issue
Feb 24th 4:18am

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