Agoda Booking ID ********* Check-in January *, ******Please note, I'm NOT asking you to...

GetHuman4145658's customer service issue with Agoda from December 2019

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The issue in GetHuman4145658's own words
Agoda Booking ID ********* Check-in January *, ******Please note, I'm NOT asking you to cancel or modify my booking at all. Neither I'm asking for any kind of refund.*I'm clear that there is an occupancy of * adults at the moment. What I want to discuss with you is that i made this booking from the phone where i could not get the option of selecting children and declaring their ages. Therefore, i moved ahead with * adults as the property*allowed maximum * guests and *-** yrs children had their stay Free.**Please note, I'm NOT asking for either extra breakfast or extra bed. Just need their free stay as per the offer at the day of booking.*Could you just make this correction to my booking from your end and let me know?

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Customer service issue
Reported by GetHuman4145658
Dec 24th, 2019 - 3 years ago
Not resolved
Seen by 23 customers so far
Similar issue to 13032 others
0 customers following this


GetHuman4145658 started working on this issue
Dec 24th, 2019 5:14am