Agoda Booking ID ********* Check-in January *, ******Please note, I'm NOT asking you to...

GetHuman4145658's customer service issue with Agoda from December 2019

Help with my Agoda issue
First: share to improve GetHuman4145658's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4145658 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman4145658's own words
Agoda Booking ID ********* Check-in January *, ******Please note, I'm NOT asking you to cancel or modify my booking at all. Neither I'm asking for any kind of refund.*I'm clear that there is an occupancy of * adults at the moment. What I want to discuss with you is that i made this booking from the phone where i could not get the option of selecting children and declaring their ages. Therefore, i moved ahead with * adults as the property*allowed maximum * guests and *-** yrs children had their stay Free.**Please note, I'm NOT asking for either extra breakfast or extra bed. Just need their free stay as per the offer at the day of booking.*Could you just make this correction to my booking from your end and let me know?

GetHuman4145658 did not yet indicate what Agoda should do to make this right.

How GetHuman4145658 fixed the problem

We are waiting for GetHuman4145658 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman4145658
Dec 24th, 2019 - 10 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 13032 others
0 customers following this

Timeline

GetHuman4145658 started working on this issue
Dec 24th, 2019 5:14am