Hi I spoke to you’re staff before I traveled now I come to the hotel and they saying my...

GetHuman-mehmonai's Make a Correction to a Booking issue with Agoda from December 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-mehmonai's own words
Hi I spoke to you’re staff before I traveled now I come to the hotel and they saying my son is not booked. I rand and spoke to your staff to amend this and she advised me to leave it because it’s already on there that the child Is free they won’t ask. Now they won’t let us in the room and I don’t have the money so please try to sort this out because I’m a disabled person with disability if not I’d like to have a refund. Many thanks Mrs Ismail

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Agoda

Make a Correction to a Booking issue
Reported by GetHuman-mehmonai
Dec 17th, 2019 - 10 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 12457 others
0 customers following this

Timeline

GetHuman-mehmonai started working on this issue
Dec 17th, 2019 1:52pm

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