I booked a hotel via agoda four days ago. When I tried to check in today, the receptionist refused saying he did not get any booking details. My booking id is *********. I need agoda to contact the concerned hotel for the room or refund my payment.

GetHuman-elefcha's customer service issue with Agoda from December 2019

Help with my Agoda issue
First: share to improve GetHuman-elefcha's odds
Strength in numbers! Companies respond better when others are watching.
The issue in GetHuman-elefcha's own words
I booked a hotel via agoda four days ago.*When I tried to check in today, the receptionist refused saying he did not get any booking details.*My booking id is *********.*I need agoda to contact the concerned hotel for the room or refund my payment.

GetHuman-elefcha did not yet indicate what Agoda should do to make this right.

How GetHuman-elefcha fixed the problem

We are waiting for GetHuman-elefcha to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Agoda

Hotel
Customer service issue
Reported by GetHuman-elefcha
Dec 4th, 2019 - a year ago
Not resolved
Seen by 8 customers so far
Similar issue to 11287 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-elefcha started working on this issue
Dec 4th, 2019 6:20am

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Free: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers