I’ve made reservations with Agoda app with my iPhone. But once I’ve made my payment, th...

GetHuman-djreeve's Refund My Booking issue with Agoda from December 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
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If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman-djreeve's own words
I’ve made reservations with Agoda app with my iPhone. But once I’ve made my payment, the app says there’s a system error so I need do the payment again. I received two email stated I made two bookings at the same hotel and both payments are cleared! *Booking number one **********Booking number two *********

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Agoda

Refund My Booking issue
Reported by GetHuman-djreeve
Dec 3rd, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 11149 others
0 customers following this

Timeline

GetHuman-djreeve started working on this issue
Dec 3rd, 2019 2:24am