Hello, my name is Noor Allieyah. I'd made a booking today through agoda on a web. My bo...

GetHuman-nooralli's Make a Correction to a Booking issue with Agoda from October 2019

Help with my Agoda issue
The issue in GetHuman-nooralli's own words
Hello, my name is Noor Allieyah. I'd made a booking today through agoda on a web. My booking date is on ********** until ********** at Pertama Lodge Tawau, Sabah, Malaysia. There is a problem with my booking email, I used email address as (*****@***.com) when I made the booking. I made a mistake while typing my email. So the email address doesnt exist. But I only realise after the booking already done. So how can I get my confirmation n reservation details ? Thank you.

GetHuman-nooralli did not yet indicate what Agoda should do to make this right.

How GetHuman-nooralli fixed the problem
I've done contacted Agoda Malaysia customer service through email first and finally they call me by phone, they're so nice and very helpful. I just need to reconfirm to them all about my booking details for the first booking that I have created. So for me if you dont know how to contact Agoda by phone or you're same like me that trying so hard to find Agoda Malaysia customer service phone number on the web but didnt succeed idk why maybe because the one that I found are the wrong one and the other one is Agoda International phone number so idk how to contact them (hahaha**) so you can just send email to them and tell them your problem and make sure to leave your phone number to them to make it easier for them to contact you. Thank you Agoda Malaysia customer service for helping me**
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Agoda

Make a Correction to a Booking issue
Reported by GetHuman-nooralli
Oct 29th, 2019 - a year ago
Fixed
GetHuman-nooralli shared how to fix
Seen by 13 customers so far
Similar issue to 40698 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-nooralli started working on this issue
Oct 29th, 2019 7:57am
GetHuman-nooralli indicated the issue is not fixed yet.
Nov 1st, 2019 2:28am
GetHuman-nooralli indicated the issue is not fixed yet.
Nov 1st, 2019 2:29am
GetHuman-nooralli indicated the issue is not fixed yet.
Nov 3rd, 2019 9:56am
GetHuman-nooralli confirmed the issue is fixed. Hooray!
Nov 3rd, 2019 11:34am

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