hello, my booking for villa khadine Grand Vista resort in Coron, Palawan for the date N...

GetHuman3807497's customer service issue with Agoda from October 2019

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The issue in GetHuman3807497's own words
hello, my booking for villa khadine Grand Vista resort in Coron, Palawan for the date Nov. *-*, **** with booking no. ********, has been cancelled last September **, **** and the sen us the e mail that it's been cancelled already but unfortunately, the amount of my total booking amounted Php *****.** was deducted to the visa card of my sister Ressie V. Vergara tha I used for that transaction. what happen, how can we refund the amount? i try to call your contact number but it is so busy.. *you already send us the cancelled notice so why this is happen..**Your booking was Cancelled**Your booking was successfully cancelled. You don't have to do anything else!**We'll send you an email confirming your cancellation to *****@***.com**You can also find another place to stay*Villa Khadine Grand Vista Resort**Governors Avenue, Barangay * Palawan Philippines **** - View on map*Phone*************E*****@***.com*Booking ID**********Cancelled on September **, *****Check-in*Check-out*November **, *****November **, ****** nights*Contact details******@***.com*************Guest name*ruth villanueva*Rooms bookedSuperior Room (x *)*Booked capacity* adults** Garden view* ** m***** ft** Non-smoking* * queen beds**Room type*Superior Room*Payment details*Cancelled on September **, *****Send e-receipt*Total amount charged*PHP***,***.***Cancellation fee*PHP***,***.***Refund*PHP**.***Payment method*Card holder name*RESSIE V VERGARA*Card type*Visa*Card number*xxxx-xxxx-xxxx-*****Booking conditions

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Agoda

Customer service issue
Reported by GetHuman3807497
Oct 22nd, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 40050 others
0 customers following this

Timeline

GetHuman3807497 started working on this issue
Oct 22nd, 2019 3:43am

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