I looked up travel lodge in Eugene Oregon and when I called I called I got the Agoda ca...

GetHuman3764764's Refund My Booking issue with Agoda from October 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
Top Tip from another customer
If Booking.com calls the hotel, and the hotel denies the refund, you can always call the hotel directly yourself to make your case for a refund.
The issue in GetHuman3764764's own words
I looked up travel lodge in Eugene Oregon and when I called I called I got the Agoda call center. A lady named Lee answered and told me the Travel Lodge in Eugene otly had one room available and it would cost an amount I couldn't understand.She made nothing clear to me until the end when she told me I had just paid $**.** refundable fee on my credit card.*That and my confirmation number of *********. I may have missed a digit. I also called your telephone telephone line and may get a telephone charge for this also. *I wanted to rent a room in a motel I stay at always when I'm in Eugene.I wanted a room without being scammed this time . I'm going up to meet my heart surgeon to have my mitral heart valve replaced.*The added stress has caused me extra health issues.*Please refund my $**.** on my card and take the charges off my telephone bill.*Thank you. Please dont make things worse for you and myself.

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Agoda

Refund My Booking issue
Reported by GetHuman3764764
Oct 14th, 2019 - 2 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 39386 others
0 customers following this

Timeline

GetHuman3764764 started working on this issue
Oct 14th, 2019 8:00pm