I'm trying to get hold of AGODA.COM who has issued the voucher for the hotel deal bough...

GetHuman-kazminsa's customer service issue with Agoda from October 2019

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Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-kazminsa's own words
I'm trying to get hold of AGODA.COM who has issued the voucher for the hotel deal bought from Booking.com. **After ongoing communications with the Hotel ( Galleria ** Sukumvit ) in Bangkok. They have agreed to change my checking in and out date from **rd - *th Nov (original) to ***th - **nd Nov ( requested). **The hotel insisted on getting a voucher from the third party in evolved which is AGODA.com. **Despite trying their best and even sending an email from customer service representatives stating the case and requesting the change of date without extra cost, Booking.com couldn't do much further. **One of the rep emailed me AGODAS customer service number which doesn't even go through as they only take phone calls with their own reservation number clients. **Now I'm stuck in the middle of all this! **All I need is a voucher from AGODA to be emailed to *****@***.com *to make a confirmed change to the booking. **My details are*Booking under this name: Kazmin Samia**Booking reference number:*********************

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Agoda

Customer service issue
Reported by GetHuman-kazminsa
Oct 30th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 40802 others
0 customers following this

Timeline

GetHuman-kazminsa started working on this issue
Oct 30th, 2019 8:31am

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