REF***********I HAVE BEEN TRYING TO BE REASSURED ABOUT THIS HOTEL * APARTMENT.THANK YOU...

GetHuman-edcampbe's customer service issue with Agoda from September 2019

Help with my Agoda issue
The issue in GetHuman-edcampbe's own words
REF***********I HAVE BEEN TRYING TO BE REASSURED ABOUT THIS HOTEL * APARTMENT.THANK YOU FOR YOUR SUPPORT. I AM CONFUSED AS I SEEM TO RECEIVE ABOUT * ANSWERS INCLUDING A TELEPHONE CALL FROM *************I WILL TAKE THIS TO HOTEL* APARTMENT ON ********. I WILL PAY ****.** gbps THAT DAY IN AUS $S. I ACCEPT THIS AMENDED INFORMATON. THE HOTEL* APARTMENT KNOW THIS? YES.*MANY THANKS AGAIN. ELSPETH D CAMPBELL***Show original message*Your*booking*for*Paramount*Serviced*Apartments*has*been*amended***confirmation*details*inside*.pdf****.*kB

GetHuman-edcampbe did not yet indicate what Agoda should do to make this right.

How GetHuman-edcampbe fixed the problem
I KNOW THAT NOW I HAVE YOUR AMENDED CONFIRMATION.I TURN UP ON ***** AND PAY AMENDED SUM OF ****.** GBPS. I WAS SIMPLY CONFUSED AND WORRIED AND UPSET ABOUT HOTEL'S MIX UP AND ATTITUDE TOWARDS DOUBLE BOOKING ON THEIR PART. THANK YOU AGAIN AGODA FOR ALLOWING ME TO LOOK FORWARD TO MY FIRST VISIT TO MELBOURNE
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Agoda

Customer service issue
Reported by GetHuman-edcampbe
Sep 20th, 2019 - 2 years ago
Fixed
GetHuman-edcampbe shared how to fix
Seen by 8 customers so far
Similar issue to 37662 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-edcampbe started working on this issue
Sep 20th, 2019 3:26am
GetHuman-edcampbe confirmed the issue is fixed. Hooray!
Sep 25th, 2019 6:11am

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