i have had money taken off my debit card and don't no what for as i do not have a booki...

GetHuman-shservic's customer service issue with Agoda from August 2019

Help with my Agoda issue
The issue in GetHuman-shservic's own words
The problem: i have had money taken off my debit card and don't no what for as i do not have a booking with you

GetHuman-shservic did not yet indicate what Agoda should do to make this right.

How GetHuman-shservic fixed the problem
I WASNT ABLE TO CONTACT THIS COMPANY TRIED FOR A FEW HOURS REPEATEDLY BUT KEPT CUTTING ME OFF SO I CONTACTED FRAUD TEAM AT MY BANK. THE NEXT DAY THIS CO REFUNDED ALL MONIES TAKEN FROM MY ACCOUNT THAT THEY SHOULDNT HAVE TAKEN IN THE *ST PLACE......
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Agoda

Customer service issue
Reported by GetHuman-shservic
Aug 9th, 2019 - 2 years ago
Fixed
GetHuman-shservic shared how to fix
Seen by 11 customers so far
Similar issue to 35159 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID

Timeline

GetHuman-shservic started working on this issue
Aug 9th, 2019 7:54am
GetHuman-shservic confirmed the issue is fixed. Hooray!
Aug 14th, 2019 8:14am