I booked a room in agoda for * nights for the price of P**** something (cant remember t...

GetHuman-pjmcampa's customer service issue with Agoda from May 2019

Help with my Agoda issue
First: share to improve GetHuman-pjmcampa's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-pjmcampa may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-pjmcampa's own words
I booked a room in agoda for * nights for the price of P**** something (cant remember the price) the room rate is just around P*** per night. The owner was not around and the only person to ask is her assistant. I've decided to upgrade to the aircon room. When I asked the assistant, she said that I can just give an additional money that equates to the amount of the aircon room which is around P*** in agoda. From P****, I paid an additional P*** for the upgrade in which we just follow the showed price on the site. Suddenly, the owner talked to me and asking me to pay for another P**** (additional *** per night for the upgrade) in which i found odd since if I'm gonna book it online, it'll just cost around P****. I cannot cancel it since i didn't use an account when I booked so I had no history of my reservation. pls help

GetHuman-pjmcampa did not yet indicate what Agoda should do to make this right.

How GetHuman-pjmcampa fixed the problem

We are waiting for GetHuman-pjmcampa to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-pjmcampa
May 22nd, 2019 - 4 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 30827 others
0 customers following this


GetHuman-pjmcampa started working on this issue
May 22nd, 2019 12:03pm