Regarding about the booking Id for *********, the stay at jb D'Esplanade shopping resor...

GetHuman-quekjuny's Complaint About My Stay issue with Agoda from April 2019

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The issue in GetHuman-quekjuny's own words
Regarding about the booking Id for *********, the stay at jb D'Esplanade shopping resort. Not very happy or satisfied with the stay with this owner kok hock seng. First, we encounter late and delay check in by the owner, as the booking was confirmed at *.**pm but he took very long to response to our booking which is around *.** and he told us to wait for ** mins ended up he took very long to send his staff to meet us and pass us the key which is at *.**pm. Secondly he took very long to reply all our enquiries which made us very upset as we been waiting for so long. Thirdly, in the facilities there's no boiler for water, no hair dryer and washing machine that is stated at the ads he posted. Really really bad service that we encounter.**We want a solutions about this kind of service as I'm paying $** this. Whereby I can find Airbnb for a cheaper rate and a nicer apartment with facilities that are real.

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Agoda

Complaint About My Stay issue
Reported by GetHuman-quekjuny
Apr 4th, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 27823 others
0 customers following this

Timeline

GetHuman-quekjuny started working on this issue
Apr 4th, 2019 3:11pm