I have make a reservation at Amamas Boutique Hotel through your site with the booking i...
GetHuman2646702's customer service issue with Agoda from March 2019
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I have make a reservation at Amamas Boutique Hotel through your site with the booking id: *********. However, I mis-choosing the date and I unable to change the date. So my family just direct walk in for the booking. I did contacting the hotel and they told me can cancel without any charges. But I received the email from customer service that my credit card may have been pre-charged by the property. Do I still get charges by the property if the the hotel has promised me that no fees will be charged on my credit card.
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