Hello. I booked with you approx *nd February booking number was *********, to book Mant...

GetHuman2615168's customer service issue with Agoda from March 2019

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The issue in GetHuman2615168's own words
Hello. I booked with you approx *nd February booking number was *********, to book Mantra in Bunbury WA.,booked *nd Feb to Wed *th Feb. I was priced and supposedly paid $***.**. I rang my bank and was charged $***.**? Why is there such a huge discrepancy please?? I also now have to also contact Mantra hotel as they also charged an extra $***.** security deposit and that also has not been refunded as yet. My short holiday has now cost me over $***.** that I shouldn't of. I'm on a disability pension so please kindly contact me for refund on **********. Hoping to hear from you soon. Thank you. I. Kalnins
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Agoda

Customer service issue
Reported by GetHuman2615168
Mar 28th, 2019 - 23d ago
I have an issue with Agoda too
Fixed
Seen by 22 customers so far
Similar issue to 27139 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman2615168 started working on this issue
Mar 28th 8:51am
GetHuman2615168 indicated the issue is not fixed yet.
Mar 31st 4:26pm
GetHuman2615168 indicated the issue is not fixed yet.
Mar 31st 4:26pm
GetHuman2615168 indicated the issue is not fixed yet.
Mar 31st 4:26pm
GetHuman2615168 indicated the issue is not fixed yet.
Mar 31st 4:26pm
GetHuman2615168 indicated the issue is not fixed yet.
Mar 31st 4:27pm
GetHuman2615168 indicated the issue is not fixed yet.
Mar 31st 4:27pm
GetHuman2615168 indicated the issue is not fixed yet.
Mar 31st 4:27pm
GetHuman2615168 indicated the issue is not fixed yet.
Mar 31st 4:31pm
GetHuman2615168 indicated the issue is not fixed yet.
Mar 31st 4:31pm
GetHuman2615168 indicated the issue is not fixed yet.
Apr 1st 8:43am
GetHuman2615168 indicated the issue is not fixed yet.
Apr 1st 8:43am
GetHuman2615168 indicated the issue is not fixed yet.
Apr 1st 3:14pm
GetHuman2615168 indicated the issue is not fixed yet.
Apr 4th 12:07pm
GetHuman2615168 indicated the issue is not fixed yet.
Apr 4th 12:07pm
GetHuman2615168 indicated the issue is not fixed yet.
Apr 7th 10:41am
GetHuman2615168 indicated the issue is not fixed yet.
Apr 7th 10:41am
GetHuman2615168 indicated the issue is not fixed yet.
Apr 17th 9:08am