Dear Agoda team...my bank account (credit card) was charged for amount of ***,** kn...

GetHuman2600051's Overcharged for stay issue with Agoda from March 2019

Help with my Agoda issue
The issue in GetHuman2600051's own words
Dear Agoda team...my bank account (credit card) was charged for amount of ***,** kn (**,** euro) from Agoda.com but i have never used any services from Agoda or booked anything on Agoda...i think that someone abused my credit card details but i cant see who...Can you please tell me for which reservation this amount was charged or service was from my bank account?Please contact me back by phone or trough e-mail, ( i will give you my credit card details, exact time when i was charged from Agoda.com **.**.****. **:**) and please help my find out who have abused my credit card details or how it happend that Agoda.com charges me for some servise which i never had order....Hope that you will help me to understand what happend with that and to protect myself from abuse in future..My phone number is ************** .Thanks in advance *Miroslav *akni*
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Agoda

Overcharged for stay issue
Reported by GetHuman2600051
Mar 26th, 2019 - 25d ago
I have an issue with Agoda too
Fixed
Seen by 4 customers so far
Similar issue to 27011 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman2600051 started working on this issue
Mar 26th 9:27pm
GetHuman2600051 indicated the issue is not fixed yet.
Mar 29th 9:40pm
GetHuman2600051 indicated the issue is not fixed yet.
Mar 29th 9:41pm