Agonda cancelled our booking,because of a small delay in the payment proces.*But the pa...
GetHuman-suzypet's customer service issue with Agoda from March 2019
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The issue in GetHuman-suzypet's own words
Agonda cancelled our booking,because of a small delay in the payment proces.*But the payment went trough.*This was not recieved back.*the canel. whas irreversible,the message was book again.We did that yesterday but somewhere else.*This morning they send an email with the message that they have made a new booking, without us knowing it.*So now. i have * bookings on the same date.*These of you must now be canceled at no cost, i assume please.*it is not our mistake!*There was tel contact with you yesterday, with Zsofia, about the payment.
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