Agonda cancelled our booking,because of a small delay in the payment proces.*But the pa...

GetHuman-suzypet's customer service issue with Agoda from March 2019

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The issue in GetHuman-suzypet's own words
Agonda cancelled our booking,because of a small delay in the payment proces.*But the payment went trough.*This was not recieved back.*the canel. whas irreversible,the message was book again.We did that yesterday but somewhere else.*This morning they send an email with the message that they have made a new booking, without us knowing it.*So now. i have * bookings on the same date.*These of you must now be canceled at no cost, i assume please.*it is not our mistake!*There was tel contact with you yesterday, with Zsofia, about the payment.
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Agoda

Customer service issue
Reported by GetHuman-suzypet
Mar 13th, 2019 - 5 mons ago
I have an issue with Agoda too
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GetHuman-suzypet started working on this issue
Mar 13th 12:46pm
GetHuman-suzypet shared this issue with others over email
Mar 13th 10:23pm