I have made a booking and pay with Agoda Booking ID: ********* on jan **, *****At Dusit...

GetHuman-bourdin's customer service issue with Agoda from March 2019

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The issue in GetHuman-bourdin's own words
I have made a booking and pay with Agoda Booking ID: ********* on jan **, *****At Dusit Thani Hua Hin Hotel Thailand for the feb **-**, **** total of **,***.** THB*All get confirmed.*Then within * minutes later I get this email cancellation as below***Due to an unforeseen technical error, your booking was not confirmed. Any charges will be refunded and any withheld amount on your card will also be canceled without charge. If we require more information, we will reach out to you in a separate email. Please note, some banks can take up to ** days, or until the next billing cycle, to release any withheld amount on your card.***We are now the March **, **** and still NO REFUND.**I expect to have FULL refund of my booking ASAP.
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Agoda

Customer service issue
Reported by GetHuman-bourdin
Mar 12th, 2019 - 5 mons ago
I have an issue with Agoda too
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GetHuman-bourdin started working on this issue
Mar 12th 9:49am