Booking ID : **********Received text from credit card company to inform that there was...

GetHuman2344870's customer service issue with Agoda from March 2019

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The issue in GetHuman2344870's own words
Booking ID : **********Received text from credit card company to inform that there was a deduction of $***.** on ******* @*am..**Called up Citibank and was informed that the amount was deducted by Agoda.**My booking for the Graceful hotel in Hanoi cost only $***.** and we are only flying over on **** but curious why the deduction was make * month in advance**Pls investigate and update me ASAP.thanks
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Agoda

Customer service issue
Reported by GetHuman2344870
Mar 1st, 2019 - 3 mons ago
I have an issue with Agoda too
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Seen by 1 customer so far
Similar issue to 24922 others
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Timeline
GetHuman2344870 started working on this issue
Mar 1st 5:33am