Booking ID : **********Received text from credit card company to inform that there was...

GetHuman2344870's customer service issue with Agoda from March 2019

1 view
24922 similar
0 following
Help with my Agoda issue
First: share to improve GetHuman2344870's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2344870's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman2344870 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2344870 may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman2344870's own words
Booking ID : **********Received text from credit card company to inform that there was a deduction of $***.** on ******* @*am..**Called up Citibank and was informed that the amount was deducted by Agoda.**My booking for the Graceful hotel in Hanoi cost only $***.** and we are only flying over on **** but curious why the deduction was make * month in advance**Pls investigate and update me ASAP.thanks
GetHuman2344870 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman2344870 fixed the problem
We are waiting for GetHuman2344870 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2344870 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman2344870
Mar 1st, 2019 - 3 mons ago
I have an issue with Agoda too
Not resolved
Seen by 1 customer so far
Similar issue to 24922 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman2344870 started working on this issue
Mar 1st 5:33am