Booking ID : *protected**Hotel : Containers by ECO HOTEL*Room Type: Queen Room*City * C...

GetHuman2219122's customer service issue with Agoda from February 2019

Help with my Agoda issue
The issue in GetHuman2219122's own words
Booking ID : *protected**Hotel : Containers by ECO HOTEL*Room Type: Queen Room*City * Country : Tagaytay*Arrival : Saturday, ** December *****Departure : Monday, ** December ******We receive an email from your office that you charge Sir John Gilbert Madarang twice, *due to an unexpected system error.**There are two deduction Last**December **, **** worth **, ***.***December **, **** worth *, ***.****We would like to know when we can claim the over charge that you process to Sir John Madarang**Hoping for your immediate response**Thank you**Lucilyn Coloma*Staff************
GetHuman2219122 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman2219122 fixed the problem
Yes I just message them at messenger then they give me a contact number to access them easily**thank you
Please help with my Agoda issue
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Customer service issue
Reported by GetHuman2219122
Feb 16th, 2019 - 8 mons ago
I have an issue with Agoda too
GetHuman2219122 shared how to fix
Seen by 12 customers so far
Similar issue to 23958 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
GetHuman2219122 started working on this issue
Feb 16th 1:20am
GetHuman2219122 confirmed the issue is fixed. Hooray!
Mar 15th 3:50am