Booking ID : *protected**Hotel : Containers by ECO HOTEL*Room Type: Queen Room*City * C...

GetHuman2219122's customer service issue with Agoda from February 2019

Help with my Agoda issue
The issue in GetHuman2219122's own words
Booking ID : *protected**Hotel : Containers by ECO HOTEL*Room Type: Queen Room*City * Country : Tagaytay*Arrival : Saturday, ** December *****Departure : Monday, ** December ******We receive an email from your office that you charge Sir John Gilbert Madarang twice, *due to an unexpected system error.**There are two deduction Last**December **, **** worth **, ***.***December **, **** worth *, ***.****We would like to know when we can claim the over charge that you process to Sir John Madarang**Hoping for your immediate response**Thank you**Lucilyn Coloma*Staff************
GetHuman2219122 did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman2219122 fixed the problem
Yes I just message them at messenger then they give me a contact number to access them easily**thank you
Please help with my Agoda issue
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Agoda customer problems.
How do I make a correction to my Agoda booking?How do I contact Agoda about a problem with a payment?How do I get Agoda to refund my booking?
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman2219122
Feb 16th, 2019 - 8 mons ago
I have an issue with Agoda too
Fixed
GetHuman2219122 shared how to fix
Seen by 12 customers so far
Similar issue to 23958 others
0 customers following this
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman2219122 started working on this issue
Feb 16th 1:20am
GetHuman2219122 confirmed the issue is fixed. Hooray!
Mar 15th 3:50am