Hi. need a refund. I hope you can help me out.**it was * days a go when i received my c...

GetHuman-akosibot's customer service issue with Agoda from February 2019

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The issue in GetHuman-akosibot's own words
Hi. need a refund. I hope you can help me out.**it was * days a go when i received my credit card billing statement. i was extremely anxious about my bill which was worth ** thousand pesos since i had no know purchase. **only to find out that i have been charge for an accommodation that i wasn't able to use. im not sure but i am guessing that it is the MIRANTI HOTEL - Quezon City, Philippines that we inquired of.**in my credit card statement, it is written: AGODA HOTEL RESERVATION **** BUDAPESTHUN **,***.** Dated Dec** Dec*****Please help. i din't get any email or call to confirm this accommodation.*this is a big amount and i have really important thing to spend it for. **i hope you can help me with this.**-Elena Manalo
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Customer service issue
Reported by GetHuman-akosibot
Feb 6th, 2019 - 3 mons ago
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Feb 6th 7:11am