Hi *Good evening **I would like to lodge a complaint regarding the booking Im attemptin...

GetHuman1904800's customer service issue with Agoda from January 2019

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The issue in GetHuman1904800's own words
Hi *Good evening **I would like to lodge a complaint regarding the booking Im attempting to book via ur so called agoda application but it seems not successful as everyone time its bring me to ur payment page and when I filled up with the particular information it's just black out or not even give any response..it seems like ur page having issue or it's system bug.. Please check and reply to me.. I have use several bank cards and it's still the same issues I'm going through..even I already uninstall and install back the application but it seems not working..please resolve this issue as soon as possible as ur agoda is giving a low price but we can't make the booking and we feel frustrated..even we called to the merchant back and enquire about this but they said their side don't have any issue.. It's related to agoda.. Please check and I hope will receive a reply from agoda as soon as possible.. Thank you..
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Agoda

Customer service issue
Reported by GetHuman1904800
Jan 5th, 2019 - 4 mons ago
I have an issue with Agoda too
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Seen by 2 customers so far
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Timeline
GetHuman1904800 started working on this issue
Jan 5th 7:22pm