For Booking ID *********, I want to modify this booking from * studio apartments to * s...

GetHuman-anil_mvj's customer service issue with Agoda from December 2018

5 views | 19223 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman-anil_mvj's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-anil_mvj's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-anil_mvj a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-anil_mvj may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-anil_mvj's own words
For Booking ID *********, I want to modify this booking from * studio apartments to * studio apartment. I have booked * studio apartment from *st Jan to *th Jan **** for * families in Welcome Hotel Apartments * (**B street, Al Mankhool area Dubai), for an total amount of AED *,***.**, but now my plans are changed and I want to cancel only * studio apartment out of *.*So Please help to modify this booking with single studio apartment @ price AED ****.**. I have already contacted Hotel for same help, but they have suggested to contact agoda.*Quick response is very much appreciated, my credit card details are saved and it will deduct amount by **th dec ****.*Or else I have to cancel the booking if no response.

GetHuman-anil_mvj did not yet indicate what Agoda should do to make this right.

How GetHuman-anil_mvj fixed the problem

We are waiting for GetHuman-anil_mvj to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-anil_mvj fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-anil_mvj
Dec 27th, 2018 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 19223 others
0 customers following this

Timeline

GetHuman-anil_mvj started working on this issue
Dec 27th, 2018 2:51pm