My name is Adam from the Holiday Inn in Meridian, MS, USA. I am emailing you because we...

GetHuman-meihigec's customer service issue with Agoda from December 2018

7 views | 19038 similar | 0 following
Help with my Agoda issue
First: share to improve GetHuman-meihigec's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-meihigec's next move: talk to Agoda when they open.
Agoda's call center is closed now. We will send GetHuman-meihigec a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-meihigec may need:
Email address on the account, Last 4 digits of the payment card, Phone number on the booking, and Booking ID
The issue in GetHuman-meihigec's own words
My name is Adam from the Holiday Inn in Meridian, MS, USA. I am emailing you because we have a guest by the name of John Robinson who checked in to our hotel on **********. I did not realize when he checked in that the credit card on file was from your company and I promptly deleted the credit card in our computer system. I am requesting a credit card authorization form from your company in order to avoid double charging Mr. Robinson due to my mistake. I can email you the form if you can provide me a valid email address. I need to authorization form in order to collect payment from Agoda. Please feel free to give us a call at ***-***-**** to avoid any confusion.***Sorry for the inconvenience.

GetHuman-meihigec did not yet indicate what Agoda should do to make this right.

How GetHuman-meihigec fixed the problem

We are waiting for GetHuman-meihigec to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-meihigec fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-meihigec
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 7 customers so far
Similar issue to 19038 others
0 customers following this


GetHuman-meihigec started working on this issue
Dec 26th, 2018 1:26pm