I have booked holel in Haridwar(India) with booking id ********* for *th to *th Dec. I...

GetHuman1700653's customer service issue with Agoda from December 2018

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The issue in GetHuman1700653's own words
I have booked holel in Haridwar(India) with booking id ********* for *th to *th Dec. I reached the holet but Hotel reception was told me that i had send the rejection for the booking to agota and they should communicate you for the rejection. Also the same time i called to customer service (Agoda) and no one was responding over the pone after ** minute waiting over phone.**As i visited there with family and had got trouble to search the new Hotel for the accommodation. this was very bad experience with Agoda booking. **request you please refund my booking money as soon as possible.
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Agoda

Customer service issue
Reported by GetHuman1700653
Dec 6th, 2018 - 6 mons ago
I have an issue with Agoda too
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Seen by 2 customers so far
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Timeline
GetHuman1700653 started working on this issue
Dec 6th, 2018 7:41am