I have made a booking with Agoda with confirmation number *********.I have booked at th...

GetHuman-profsusa's customer service issue with Agoda from December 2018

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The issue in GetHuman-profsusa's own words
I have made a booking with Agoda with confirmation number *********.I have booked at the Villa De Orange hotel at Siolim,Goa.However ,while booking I have clearly mentioned * adults and * child aged ** yrs.Inspite of that Agoda has sent me a confirmation mail mentioning only * people in the booking .This is clearly a lapse on the part of Agoda.This is to request you to resend my confirmation mentioning * adults and one child .Also,I would like to add that while making this booking the price that was stated on your website ,included the child as well .It was on the basis of the price mentioned on your website including the child that I have made this booking .Hence,I request you to stick to the cost mentioned on the confirmation sent by you instead of adding any additional costs .Price of this booking for * adults and one child during the time of booking was Rs **,***.***-.Thank you
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Customer service issue
Reported by GetHuman-profsusa
Dec 4th, 2018 - 2 mons ago
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GetHuman-profsusa started working on this issue
Dec 4th, 2018 5:38pm