I cancelled a booking ********* hotel Somerset mirissa as my dates changed but the mone...

GetHuman-kislin's customer service issue with Agoda from December 2018

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The issue in GetHuman-kislin's own words
I cancelled a booking ********* hotel Somerset mirissa as my dates changed but the money has been taken from my credit card even though the booking is not showing on my Agoda app. I contacted the hotel but no response now. *I tried to call Agoda again it asked me for my ID - put in my old booking number ao I could speak to someone and it now confirmed my previously cancelled booking!!!!!!!! Please please call me ASAP I am*Not staying in mirrisa and need you to refund my money
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Customer service issue
Reported by GetHuman-kislin
Dec 1st, 2018 - 6 mons ago
I have an issue with Agoda too
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GetHuman-kislin started working on this issue
Dec 1st, 2018 6:10am