Bay Hotel**** Jones Street San Francisco (CA) the United States ***** *Booking ID...

GetHuman-spamatho's customer service issue with Agoda from November 2018

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The issue in GetHuman-spamatho's own words
Bay Hotel**** Jones Street San Francisco (CA) the United States ***** *Booking ID***********The Bay Hotel did not honor my reservation. When I arrived there at *:** in the morning (it was booked for the night of the day before with an ** AM check-out) I was told that they cancelled my reservation but could not contact me. (I had unsucessfully looked for a direct contact for the hotel like a phone number.)**So, this hotel is not to be trusted. I want to leave a review.
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Agoda

Customer service issue
Reported by GetHuman-spamatho
Nov 30th, 2018 - 6 mons ago
I have an issue with Agoda too
Fixed
Seen by 4 customers so far
Similar issue to 15336 others
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Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-spamatho started working on this issue
Nov 30th, 2018 4:33am
GetHuman-spamatho indicated the issue is not fixed yet.
Nov 30th, 2018 12:55pm
GetHuman-spamatho indicated the issue is not fixed yet.
Nov 30th, 2018 12:55pm