I was searching the hotels and best price for the hotels in agoda. One of my friends ca...
GetHuman-agarwam's customer service issue with Agoda from November 2018
Help with my Agoda issue
GetHuman-agarwam's next move: talk to Agoda again when they open.
Agoda's call center is closed now. We will send GetHuman-agarwam a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-agarwam's own words
I was searching the hotels and best price for the hotels in agoda. One of my friends cards is saved in agoda app as we are the old consumer of agoda we have previously booked the ticket from this but while checking on the app it confirmed my booking without asking for otp or cvv. And I am not confirmed yet that I am going to Malaysia or not but my hotels are booked because of there mistake and my friend is upset as his card is used without his knowledge. There is no security on agoda app as any one can use our details without our knowledge because they save our card details with cvv number and this never happen in any other app when I am trying to call customer service no one is responding it's keeps on ringing I need the refund.
GetHuman-agarwam did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-agarwam fixed the problem
We are waiting for GetHuman-agarwam to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.