© GetHuman Inc.

I was searching the hotels and best price for the hotels in agoda. One of my friends ca...

GetHuman-agarwam's customer service issue with Agoda from November 2018

3 views
 | 
14970 similar
 | 
0 following
Help with my Agoda issue
GetHuman-agarwam's next move: talk to Agoda again when they open.
Agoda's call center is closed now. We will send GetHuman-agarwam a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-agarwam's own words
I was searching the hotels and best price for the hotels in agoda. One of my friends cards is saved in agoda app as we are the old consumer of agoda we have previously booked the ticket from this but while checking on the app it confirmed my booking without asking for otp or cvv. And I am not confirmed yet that I am going to Malaysia or not but my hotels are booked because of there mistake and my friend is upset as his card is used without his knowledge. There is no security on agoda app as any one can use our details without our knowledge because they save our card details with cvv number and this never happen in any other app when I am trying to call customer service no one is responding it's keeps on ringing I need the refund.
GetHuman-agarwam did not yet indicate what Agoda should do to make this right.
I have an issue with Agoda too
How GetHuman-agarwam fixed the problem
We are waiting for GetHuman-agarwam to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
Billed by Agoda and hotel as Agoda never paid them. They owe the hotel over...I booked a hotel in Darjeeling, Hotel Nirvana with Agoda Booking ID *********, fo...Agoda no email the voucher hotelHotel confirmation given by Agoda not recognized by hotel.I put a booking through via agoda with the price to pay as £*** for a hotel in Bi...I did my booking on line with Agoda for a hotel room in best western hotel aeropu...Reservation via agoda not found at hotelAgoda charged the hotel accomodation. Got in the hotel, no confirmation yet and h...This hotel is not accepting reservations through agodaI booked Hotel through Agoda*Hotel policy: Free cancellation*Agoda refuse to refu...
Do you have a customer issue as well?
We can help you get Agoda's attention and get better help faster. Tap below to get started.
Having Agoda issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-agarwam fixes it.
This email address isn't valid

Agoda

Customer service issue
Reported by GetHuman-agarwam
Nov 27th, 2018 - 9 mons ago
I have an issue with Agoda too
Fixed
Seen by 3 customers so far
Similar issue to 14970 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Email address on the account
Last 4 digits of the payment card
Phone number on the booking
Booking ID
Timeline
GetHuman-agarwam started working on this issue
Nov 27th, 2018 2:09pm
Nov 27th, 2018 2:17pm
Nov 27th, 2018 2:17pm
Nov 27th, 2018 2:18pm
Nov 27th, 2018 2:19pm
GetHuman-agarwam indicated the issue is not fixed yet.
Nov 27th, 2018 2:19pm
  1. Company Phone Numbers › 
  2. Agoda › 
  3. Customer issues › 
  4. I was searching the hotels and best p...